8x
Pipeline growth
Year-over-year increase
50%
Faster deal cycles
From 12-18 to 6-9 months
6
Systems unified
Salesforce, Gong, Slack, and more
About Ryan
Ryan leads GTM enablement systems at Handle, where he transformed how the company understands and engages with strategic accounts. With deep expertise in sales operations and revenue intelligence, he builds tools that provide real-time insights into account health, competitive landscape, and strategic opportunities.
For two years, Handle's CEO had the same standing request: real-time visibility into whale accounts. The data existed across Salesforce, Gong, Slack, and email—but synthesizing it at the moment of decision was the challenge. Ryan solved it by building interactive dashboards on Endgame's MCP server, creating an intelligence layer that anyone can query on demand.
The results speak for themselves. Strategic deal cycles that previously ran 12-18 months now close in 6-9 months because teams align faster on what's true, what's missing, and what to do next. Pipeline grew 8x year-over-year as research became dramatically faster and more accurate.
What he built
Ryan developed a comprehensive suite of strategic account intelligence dashboards using Endgame MCP. Because the MCP server makes Endgame's intelligence layer programmatically accessible, he could build tools that know when to query for account context, when to branch into other systems, and how to assemble everything into exactly what stakeholders need.
The executive dashboards once dreamed of now exist. Anyone can pull up a whale account and see dynamically updated intelligence—synthesized from Salesforce, transcripts, Slack, and web research—with Endgame as the connective layer. This isn't a rep typing questions into a chat interface. It's Endgame functioning as the intelligence engine that powers Handle's interactive tools for executive decisions.
“Endgame has quickly become one of the most important and powerful tools in our tech stack. Teams across our organization are leveraging the deep knowledge and efficient reporting tools to onboard faster, smarter, and with a stronger connection to our new clients.”
Explore the dashboards
Each dashboard synthesizes data from multiple systems into actionable insights.
Pipeline pulse
Real-time pipeline visibility with the 16-signal pulse framework. See deal health at a glance, identify risks before they become problems, and get AI-recommended next actions for every opportunity.
Strategic overview
Portfolio-level intelligence across all whale accounts. Track total TAM, monitor competitive threats, analyze meeting engagement by recency, and identify gaps in account coverage.
Account deep-dive
Single-account intelligence for your most important relationships. Understand every stakeholder, track engagement history, assess renewal risks, and surface competitive positioning.
Beyond sales visibility
What started as sales tooling became org-wide intelligence infrastructure. Customer success now uses the same dashboards to spot risk before it escalates—surfacing sponsorship gaps, volume caps, and renewal concerns early enough to act.
Product and engineering gained customer context they never had before. Ryan built persona-based interfaces for won accounts so anyone can ask account-specific questions grounded in real deal history. Engineers pull enhancement requests from sales calls. Product managers surface gaps customers experienced.
Marketing uses the intelligence artifacts to sharpen ABM targeting. In leadership discussions, Endgame comes up repeatedly across teams—different use cases, same underlying engine.