Protect renewals and unlock expansion with superintelligence

Turn thousands of customer datapoints into personalized experiences that deepen retention and drive expansion—with context from Salesforce, Gong, Slack, and email.

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Prep for customer QBRs and meetings in minutes — with comprehensive account context from Salesforce, Gong, Slack, and email.

Every meeting at Scale is extremely high stakes—each could be worth tens of millions. Synthesizing all our account context and validating our strategy through Endgame before walking in is critical.

Julio Bermúdez
Julio Bermúdez
Global VP of GTM, Enterprise at Scale

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Identify expansion opportunities and renewal risks with automated account health monitoring

I can pull up strategic insights across all our wins in seconds—the top 20 initiatives we're tied to, the best use cases for a specific industry. That quick identification helps us make deals move faster and larger.

Tim Miller
Tim Miller
CRO at Monte Carlo
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Deliver deeply personalized experiences to each person, not generic account-level interactions

Enablement breaks when it stays generic. Endgame helps us apply our playbooks to each account's reality, so reps can translate context into the right value story without starting from scratch every time.

Sean Heisler
Sean Heisler
Director of GTM Systems, Projects, and Operations at Retool
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Move faster with features built for AI-first customer success teams

Standardize with skills

Create reusable workflows like QBR prep, account reviews, and expansion planning for consistency across teams.

Skills
Reusable customized instructions for any chat
+ Add Skill
All SkillsMy SkillsOrganization SkillsCore Skills
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Created
QBR PrepTeam

Build comprehensive QBR decks with account health metrics, usage trends, and action items

Account Health ReviewSarah K.

Analyze customer health signals, engagement patterns, and renewal risk indicators

Expansion PlanningTeam

Identify expansion opportunities based on usage data, feature adoption, and stakeholder engagement

Stakeholder MappingMike R.

Map customer stakeholders, their roles, engagement history, and influence on renewal decisions

Renewal Risk AssessmentJordan V.

Assess renewal risk by analyzing support tickets, usage drops, and stakeholder changes

Collaborate in Slack

Access Endgame directly from Slack. Get answers, share insights, and collaborate with your team without leaving your workflow.

# customer-success
18
MessagesFilesBookmarksPins+
Today
JM
Jessica Martinez10:32 AM

Hey @Endgame what's the health status on Acme Corp? Their renewal is coming up next month.

EndgameAPP10:32 AM
Based on recent activity across your connected sources:
1. Account health — Score: 78/100 (down from 85 last quarter)
• Usage dropped 23% in the last 30 days
• Support tickets increased 3x this month
2. Risk signals — Champion (Sarah Chen) left the company 2 weeks ago
• No new stakeholder engagement since departure
• Last executive touchpoint: 45 days ago
3. Action items — Schedule executive alignment call, identify new champion, review support ticket patterns

Automate with AI Tasks

Set up automated tasks that run on a schedule or trigger based on events. Keep your team informed about account health and opportunities without manual work.

Tasks
Weekly Account Health Digest
Every Monday at 8:00 AM

Review accounts with health score changes • Usage drops or spikes • Support ticket trends • Renewal risk flags

Next: Feb 10thLast: Feb 3rd
Expansion Opportunity Alert
Every Friday at 3:00 PM

Identify accounts with expansion potential • High usage growth • Feature adoption patterns • Stakeholder engagement increases

Next: Feb 14thLast: Feb 7th
QBR Prep Reminder
2 weeks before QBR

Prepare QBR materials for upcoming reviews • Account health summary • Usage and adoption metrics • Action items and recommendations

Paused

Standardize with skills

Create reusable workflows like QBR prep, account reviews, and expansion planning for consistency across teams.

Skills
Reusable customized instructions for any chat
+ Add Skill
All SkillsMy SkillsOrganization SkillsCore Skills
Search skills...
Created
QBR PrepTeam

Build comprehensive QBR decks with account health metrics, usage trends, and action items

Account Health ReviewSarah K.

Analyze customer health signals, engagement patterns, and renewal risk indicators

Expansion PlanningTeam

Identify expansion opportunities based on usage data, feature adoption, and stakeholder engagement

Stakeholder MappingMike R.

Map customer stakeholders, their roles, engagement history, and influence on renewal decisions

Renewal Risk AssessmentJordan V.

Assess renewal risk by analyzing support tickets, usage drops, and stakeholder changes

Collaborate in Slack

Access Endgame directly from Slack. Get answers, share insights, and collaborate with your team without leaving your workflow.

# customer-success
18
MessagesFilesBookmarksPins+
Today
JM
Jessica Martinez10:32 AM

Hey @Endgame what's the health status on Acme Corp? Their renewal is coming up next month.

EndgameAPP10:32 AM
Based on recent activity across your connected sources:
1. Account health — Score: 78/100 (down from 85 last quarter)
• Usage dropped 23% in the last 30 days
• Support tickets increased 3x this month
2. Risk signals — Champion (Sarah Chen) left the company 2 weeks ago
• No new stakeholder engagement since departure
• Last executive touchpoint: 45 days ago
3. Action items — Schedule executive alignment call, identify new champion, review support ticket patterns

Automate with AI Tasks

Set up automated tasks that run on a schedule or trigger based on events. Keep your team informed about account health and opportunities without manual work.

Tasks
Weekly Account Health Digest
Every Monday at 8:00 AM

Review accounts with health score changes • Usage drops or spikes • Support ticket trends • Renewal risk flags

Next: Feb 10thLast: Feb 3rd
Expansion Opportunity Alert
Every Friday at 3:00 PM

Identify accounts with expansion potential • High usage growth • Feature adoption patterns • Stakeholder engagement increases

Next: Feb 14thLast: Feb 7th
QBR Prep Reminder
2 weeks before QBR

Prepare QBR materials for upcoming reviews • Account health summary • Usage and adoption metrics • Action items and recommendations

Paused

Standardize with skills

Create reusable workflows like QBR prep, account reviews, and expansion planning for consistency across teams.

Skills
Reusable customized instructions for any chat
+ Add Skill
All SkillsMy SkillsOrganization SkillsCore Skills
Search skills...
Created
QBR PrepTeam

Build comprehensive QBR decks with account health metrics, usage trends, and action items

Account Health ReviewSarah K.

Analyze customer health signals, engagement patterns, and renewal risk indicators

Expansion PlanningTeam

Identify expansion opportunities based on usage data, feature adoption, and stakeholder engagement

Stakeholder MappingMike R.

Map customer stakeholders, their roles, engagement history, and influence on renewal decisions

Renewal Risk AssessmentJordan V.

Assess renewal risk by analyzing support tickets, usage drops, and stakeholder changes

Collaborate in Slack

Access Endgame directly from Slack. Get answers, share insights, and collaborate with your team without leaving your workflow.

# customer-success
18
MessagesFilesBookmarksPins+
Today
JM
Jessica Martinez10:32 AM

Hey @Endgame what's the health status on Acme Corp? Their renewal is coming up next month.

EndgameAPP10:32 AM
Based on recent activity across your connected sources:
1. Account health — Score: 78/100 (down from 85 last quarter)
• Usage dropped 23% in the last 30 days
• Support tickets increased 3x this month
2. Risk signals — Champion (Sarah Chen) left the company 2 weeks ago
• No new stakeholder engagement since departure
• Last executive touchpoint: 45 days ago
3. Action items — Schedule executive alignment call, identify new champion, review support ticket patterns

Automate with AI Tasks

Set up automated tasks that run on a schedule or trigger based on events. Keep your team informed about account health and opportunities without manual work.

Tasks
Weekly Account Health Digest
Every Monday at 8:00 AM

Review accounts with health score changes • Usage drops or spikes • Support ticket trends • Renewal risk flags

Next: Feb 10thLast: Feb 3rd
Expansion Opportunity Alert
Every Friday at 3:00 PM

Identify accounts with expansion potential • High usage growth • Feature adoption patterns • Stakeholder engagement increases

Next: Feb 14thLast: Feb 7th
QBR Prep Reminder
2 weeks before QBR

Prepare QBR materials for upcoming reviews • Account health summary • Usage and adoption metrics • Action items and recommendations

Paused

Enterprise-grade security for enterprise teams

SOC 2 TYPE II

Audit reports available upon request

GDPR + CCPA

Full compliance with data privacy regulations

Encryption

End-to-end encryption for all data in transit and at rest

SSO

Single sign-on with SAML 2.0 support

Questions & Answers

FAQs sourced by talking to Endgame this quarter

ChatGPT requires you to manually copy-paste context and prompts vary wildly by user. Endgame automatically syncs your CRM, calls, emails, and Slack, so answers are grounded in your actual customer data and CS methodology. You get consistent, on-message outputs without the manual effort.

Endgame integrates with Salesforce (emails, commercial history, notes), Gong and Zoom (call transcripts), Slack, Google Drive, LinkedIn, 10-Ks and earnings calls, news, and company websites. All your first-party data stays fresh and structured—no uploads or copy-pasting required.

Every response includes clickable source citations so you can fact-check instantly. One rep put it simply: 'What's helpful is the sources—that's how I quickly validate.' You'll always know where the information came from.

Yes. New CSMs can ask Endgame any question about accounts, customer health, or your CS methodology—and get instant, accurate answers grounded in your strategy. It's like giving every new hire access to your best CSM's brain from day one.

Integration setup takes about 5 minutes per app (Salesforce, Gong, Slack). Rules configuration with your methodology and messaging takes 1-2 weeks with your admin. CSMs can start asking questions and getting value the same day. The real work isn't technical—it's getting alignment on how you want to operationalize it across your teams.

AI-powered customer intelligence for your CS team

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